What We Collect and Why We Use It
When you open an account with us, we collect the details you provide — name, email address, and contact number — along with transaction records tied to your chosen payment method, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We use this data to
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process your deposits and withdrawals, verify your identity, and keep your account secure. Device and session data, including your IP address and browser type, help us detect unusual login activity and protect your wallet from unauthorised access. We do not sell your personal data to third
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parties. Where we share data with payment processors such as DuitNow or FPX providers, it is strictly to complete the transaction you initiated. Players in George Town and across Malaysia are covered by the same data-handling standards. Retention periods vary by data type: transaction records are
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kept as long as required by applicable law, while session logs are cleared on a rolling basis. You may request a copy of your stored data or ask us to correct inaccurate details at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.